Last updated: 10 October 2026
This policy explains what information SuperFind collects when you use the site, how we use it, and the third-party services we rely on. We try to keep things simple because we only collect what we need to run the site.
Who we are
SuperFind (superfind.com.au) is an independent Australian superannuation comparison resource operated as a project of DecisionLab. Contact us at hello@decisionlab.com.au.
Information we collect
You do not need to create an account, sign up, or provide personal information to use SuperFind. There is no newsletter or membership system. We collect only standard analytics and advertising information automatically:
- Usage data — pages visited, time on site, referring URL, approximate location (country/state), device type, browser, and screen size. Collected via Google Analytics 4.
- Advertising identifiers — cookies and device identifiers used by Google AdSense to serve and measure ads.
Calculator and comparison inputs (balance, age, fund choices) are processed entirely in your browser. We do not send or store your inputs on our servers.
How we use information
- To understand which pages help people so we can improve them.
- To serve relevant ads through Google AdSense, which funds the site.
- To detect abuse (scraping, spam, denial-of-service) and protect the site.
We do not sell your data. We do not share analytics with third parties beyond the services named below.
Third-party services
SuperFind uses the following third-party services, each with their own privacy policies:
- Google Analytics 4 — anonymised site usage data. Google Privacy Policy.
- Google AdSense — displays ads on fund review, comparison, and guide pages. AdSense uses cookies and device identifiers to serve personalised ads unless you opt out. Learn more at How Google uses data and manage preferences at Google Ad Settings.
- Google Fonts — loads the site's typefaces. Google may log font requests.
- Netlify — hosts the site and records standard server request logs (IP address, user agent) for security and reliability.
Cookies
Cookies are small files stored in your browser. SuperFind uses cookies only through the third-party services above (Google Analytics, Google AdSense). We do not set our own first-party tracking cookies.
You can block or clear cookies via your browser settings. Disabling cookies will not stop you from reading guides or using comparison tools, but some analytics and advertising functionality will be limited.
Our own analytics
As well as Google Analytics, this site uses a small analytics script that we run ourselves. Each time you load a page or interact with it, the script sends a short record to our hosting provider, Netlify, where it is stored. A record contains: the time; the page address without anything after a "?"; the page's type and, where the address names one, the listing, article or tool it shows; the website that sent you here (its address up to the domain, nothing more); your device type (mobile, tablet or desktop) and browser family; and, if the link you followed had them, its utm_source, utm_medium and utm_campaign campaign tags, which are kept for the rest of your visit. It also records when you click a phone, email or external link (for external links, the destination website's domain; never the phone number or email address), when you submit a form (the form's name or ID, never what you typed), labelled results that a tool on the page reports, whether you scrolled past 50% and 90% of a page, and whether the page was visible for 30 seconds.
Netlify tells us which country your connection comes from; we do not store your IP address. Your browser's user-agent is used to work out its browser family and to flag automated traffic such as search-engine crawlers; the user-agent itself is not stored. To group page views into visits, the script keeps a random visitor ID in this site's local storage that is replaced each day (UTC), and a random session ID in session storage that is replaced after 30 minutes of inactivity or when you close the tab. If your browser blocks storage, a temporary ID is used for that page only. The script sets no cookies, is not used for advertising and does not link your visits to other websites. The data is processed and stored by Netlify on our behalf and is not sold. We delete these records 14 months after they are made; after that we keep only daily totals, such as how many times a page was viewed, which cannot be linked to a visit or a visitor ID. You can remove the stored IDs at any time by clearing this site's data in your browser.
Your rights under Australian law
Under the Australian Privacy Principles (APPs) set out in the Privacy Act 1988, you have the right to:
- Ask what personal information we hold about you (typically none, given we don't collect personally identifying data directly).
- Ask us to correct or delete any information we do hold.
- Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
Email hello@decisionlab.com.au to make a request. We respond within 30 days.
Children's privacy
SuperFind is intended for adults with a superannuation account or interest in super. We do not knowingly collect information from children under 13. If you believe a child has provided information, email us and we will remove it.
Data retention
Google Analytics is set to keep event-level data, such as individual page views, for 2 months, and user-level data linked to its cookie for 14 months after your most recent visit; Google deletes expired data in a monthly process. These settings do not apply to the aggregated reports in Google Analytics, which show totals rather than individual visitors. Netlify server logs are retained per Netlify's standard policy. Email correspondence is retained only as long as needed to answer your enquiry, then deleted.
Changes to this policy
We may update this policy from time to time. Material changes will be noted at the top of this page with a new "last updated" date. Continued use of the site after changes means you accept the updated policy.
Contact
Questions about this policy? Email hello@decisionlab.com.au.